Find out about oneworld

Everything you wanted to know about oneworld

Our frequently asked questions provide you with quick answers to the most commonly asked questions around oneworld and the benefits it provides.

MH17 lost over Ukraine on flight from Amsterdam to Kuala Lumpur

Malaysia Airlines has provided telephone contact numbers for relatives of the passengers and crew on board its MH17 flight from Amsterdam to Kuala Lumpur that was lost over Ukraine on Thursday 17 July 2014.  See oneworld news   

For latest updates from Malaysia Airlines, go to its Twitter feed or to its website 

Are SriLankan and TAM flights part of oneworld fare products?

Yes, both SriLankan and TAM flights are included in all appropriate oneworld fare products. You now have over 1000 destinations to choose from as you plan your journey across the oneworld network.  As always, you can book through your favorite travel agent or oneworld airline.

Can I start earning frequent flyer points/miles for flights I take on SriLankan and TAM?

SriLankan joined oneworld 1 May 2014 and TAM on 31 March 2014. That means any flights you take on Sri Lankan or TAM on or after their respective joining dates will be eligible for points/mileage accrual in your favourite oneworld airline frequent flyer programme.

How do I become a member of the the oneworld frequent flyer programme?

There is no standalone oneworld frequent flyer programme. However, membership in any oneworld airline's frequent flyer programme will entitle you to benefits across all oneworld airline networks. To learn more about the benefits of becoming a frequent flyer member of a oneworld airline, please visit the frequent flyer programmes page.

Have more questions? Find the answers you need in our FAQ