Lounge access
Providing more than 550 lounges across the globe.
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Relax in more premium lounges around the world
If your oneworld® frequent flyer tier status is Emerald or Sapphire, or as a First or Business Class traveller on a oneworld member airline, you can access more than 550 airport lounges throughout the world.
This means you can relax or catch up with work in comfort and style before departure, regardless of which oneworld member airline you choose to fly.
- To be eligible, you must be departing on a flight marketed and operated by a oneworld member airline.
- Some lounges may get busy at peak times, and access to them may be restricted as a result. Access to some lounges operated by third-parties on behalf of oneworld member airlines may also be restricted at some times.
- Arrivals lounges are excluded.
- Airport lounges are owned and operated by the relevant oneworld member airline. A non-affiliated third party may operate some lounges on behalf of the individual airline.
oneworld lounge access for frequent flyers by tier status
Enjoy exclusive access to premium airport lounges around the world as an equivalent oneworld Emerald or Sapphire frequent flyer member. Members of oneworld airline frequent flyer programmes with the equivalent of oneworld Emerald or Sapphire status can use any lounge offered by any oneworld airline when departing on any flight marketed or operated by any oneworld member airline, no matter in which cabin class they are flying.
- Emerald tier frequent flyers can use First Class, Business Class or frequent flyer lounges.
- Sapphire tier frequent flyers are welcome in Business Class or frequent flyer lounges.
- As an Emerald or Sapphire member, your lounge access is regardless of which cabin you are flying in.
- Emerald and Sapphire members may invite one guest to join them in the lounge.
- You must be prepared to show your frequent flyer membership card, with oneworld Emerald or Sapphire status, to access a lounge.
- Access to First Class lounges is restricted to passengers flying in the lounge operator’s First Class cabin or to cardholders with oneworld Emerald status, regardless of which oneworld airline or cabin they are flying.
The following exceptions apply:
- American Airlines and Qantas offer programmes enabling travellers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.
- American Airlines AAdvantage® members, regardless of their tier status, cannot access lounges when travelling on North American itineraries within or between the U.S., Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean.
- Qantas Frequent Flyer Gold members cannot access Qantas Domestic Business Class Lounges.
oneworld lounge access for First Class or Business Class travellers
Indulge yourself before departure in a wider range of airport lounges when you fly First Class or Business Class with a oneworld member airline.
Customers flying First or Business Class have access to the equivalent class of lounge regardless of their frequent flyer status. (First Class passengers may be accompanied by one guest travelling on a flight operated and marketed by a oneworld airline).
Customers flying in Economy class on the domestic or intra-European segment to connect to or from a oneworld longhaul First or Business Class flight can also use the lounge applicable to the class in which they are travelling the longhaul segment.
Exception: American Airlines AAdvantage® Program members, regardless of their tier status, may not use lounges when travelling solely on North American itineraries (defined as within or between the USA, Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean). In these cases, access rules are governed by American Airlines' own rules (i.e. paid lounge-access membership).