oneworld CEO Rob Gurney
Rob Gurney joined oneworld in October 2016 as its CEO.
The airline industry veteran has substantial experience of alliances from his years spent with oneworld founding members British Airways and Qantas and more recently with Emirates.
As oneworld CEO, he reports to the alliance’s Governing Board, comprising the CEOs of all member airlines, and leads the central alliance team, which is based in New York.
With dual Australian and UK citizenship, Rob Gurney joined British Airways in 1993, working in commercial roles in Australia, New Zealand and the airline’s London headquarters, where he project managed its first code-sharing partnership with Qantas.
He also managed on behalf of both Qantas and British Airways their joint business covering their combined services on the “kangaroo route” between Australia and Europe.
In 1997, he switched to Qantas, working in various commercial roles in the airline’s Sydney headquarters, including revenue management, marketing and distribution, including appointments as Head of International Sales and Head of Worldwide Sales.
For four years, until 2012, he was Group Executive Qantas Airlines Commercial, with responsibility for worldwide sales and marketing, including alliance relationships, joint ventures, the group’s QantasLink regional carrier, and freight. During this period, he served as the Australian group’s representative on the oneworld Management Team “Executive Board”, working closely with all oneworld’s member airlines.
After leaving Qantas, he served for two years as CEO of Helloworld (previously branded Jetset Travelworld Group).
He was recruited by Emirates in 2014 as its Divisional Vice-President Australia and New Zealand, playing an instrumental role in developing the Gulf carrier’s bilateral alliance with Qantas.
A year later, he was transferred by the airline to New York, as Senior Vice-President North America, responsible for all commercial activities in the USA and Canada. In March he assumed responsibility also for South America, becoming Senior Vice-President Commercial Operations The Americas.
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oneworld is an alliance of some of the world’s leading airlines, committed to providing the highest level of service and convenience to frequent international travellers. They include American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, LATAM Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Jordanian, S7 Airlines and SriLankan Airlines, and around 30 affiliates. As part of oneworld, these airlines:
- Serve more a thousand airports in 150 plus countries, with 14,000 daily departures.
- Carry some 530 million passengers a year on a combined fleet of 3,500 aircraft.
- Generate US$ 125 billion annual revenues.
oneworld member airlines work together to deliver consistently a superior, seamless travel experience, with special privileges and rewards for frequent flyers, including earning and redeeming miles and points across the entire alliance network. Top tier cardholders (Emerald and Sapphire) enjoy access to more than 650 airport lounges and are offered extra baggage allowances. The most regular travellers (Emerald) can also use fast track security lanes at select airports.
oneworld is the world’s most highly prized global airline group, with more “best alliance” awards than its competitors combined, including currently:
- FlightStats’ On-Time Performance Award 2015 for the third time running.
- Business Traveller’s 2016 Best Airline Alliance, for the fourth year running.
- World Travel Awards’ World’s Leading Airline Alliance 2015, for the 13th consecutive year.
- Global Traveler magazine’s 2015 GT Tested Reader Survey Award – for the sixth year in a row.
- Premier Traveler’s Best of 2015 Awards – for the third year running.
- Business Traveler North America’s 2015 Best in Business Travel Awards.