oneworld connect

oneworld connect is a new way for airlines to link up to the world’s premier airline alliance – enabling customers to enjoy more services and benefits across an even more extensive global network.




oneworld connect

oneworld connect partners provide select alliance benefits to frequent flyers from any oneworld member airline travelling on their flights, with a more extensive range of benefits offered with a subset of oneworld member airlines, known as their "oneworld sponsors".

Customers with Emerald, Sapphire or Ruby status in any oneworld member airline’s frequent flyer programme will be able to use priority check-in desks, where available. Also, customers with Emerald or Sapphire status will be offered priority boarding.

The additional benefits offered by oneworld connect partners to customers from their oneworld sponsors and vice versa include:
  • Through check-in of passengers and their baggage for journeys including connections between a connect carrier and any of its oneworld sponsors.
  • The ability to earn and redeem frequent flyer rewards, and earn frequent flyer status points, for eligible flights. (For customers from oneworld connect airlines, these benefits depend on the oneworld connect partner offering a frequent flyer programme.)
  • Access to select lounges at key airports for First or Business Class passengers or those with eligible top-tier frequent flyer status.

Select other customer benefits may also be offered between oneworld connect partners and their oneworld sponsor airlines.


Fiji Airways

oneworld connect customer services and benefits

The first oneworld connect partner, Fiji Airways, joined on 5 December 2018.

Its oneworld sponsors are American Airlines, British Airways, Cathay Pacific and Qantas.

Fiji Airways is the flag carrier of Fiji and the South Pacific.
  • It serves 21 destinations in 13 states and territories, including oneworld hubs Sydney, Hong Kong, Los Angeles and Tokyo.
  • Its inclusion in oneworld will add seven territories – its Fiji home and the neighbouring South Pacific states of Kiribati, Solomon Islands, Tonga, Tuvalu, Vanuatu and Western Samoa - and nine destinations to the oneworld map, strengthening oneworld’s position as the leading alliance serving the South Pacific.

The group operates fleet of 16 aircraft, including four Airbus A330 and five next generation Boeing 737s, offering a two-class Business and Economy product on most international routes, including seats that convert to lie-flat beds on long-haul.

FJ benefit chart


  1. Benefits are only available when travelling on flights that are both operated and marketed by Fiji Airways and its sponsors. Flights operated and marketed by Fiji Link are excluded.
  2. Benefits to customers from British Airways, Cathay Pacific and Qantas will be phased in from 5 December 2018.
  3. A date late in the first quarter of 2019 for when these benefits will be available to customers from American Airlines will be announced in due course.
  4. The ability for British Airways Executive Club members to redeem Avios points on Fiji Airways and for Cathay Pacific Marco Polo Club members to earn or redeem club points or earn tier status points on Fiji Airways will be available shortly after 5 December 2018, from a date to be announced in due course by the airlines concerned.
  5. For detailed frequent flyer accrual and redemption rules, visit American Airlines, British Airways, Cathay Pacific and/or Qantas websites.
  6. Benefits are only available when travelling on flights that are both operated and marketed by American Airlines, British Airways, Cathay Pacific or Qantas and where lounge access is offered.
  7. For lounge access policy details and a list of eligible lounges, visit British Airways, Cathay Pacific, Qantas, American Airlines and/or Fiji Airways websites.


oneworld connect lounge access

Indulge yourself before departure when travelling on a oneworld connect journey involving Fiji Airways and a oneworld sponsor, either British Airways, Cathay Pacific or Qantas Airways. Eligible customers will have access to a select number of global lounges as shown in the table below. For full terms and conditions please see oneworld’s lounge access policy

lounge access policy