The inaugural oneworld Loyalty Summit brings together some of the world’s leading voices across travel, loyalty, financial services, and technology in a dynamic forum designed to shape the future of customer loyalty.

Reflecting the growing focus on greater personalisation, deeper partnerships, and loyalty experiences that go beyond simply points, the Summit will take place at the The Westin Southlake, Texas on 8 September 2026.

Join oneworld partners, global loyalty leaders, venture capitalists, customers, and media for deep industry insight, thought-provoking panel discussions, and live pitches from some of the most compelling scale-up innovators in travel technology.

Who You'll Meet

  • Ole Orvér

    Ole Orvér

    CEO

    oneworld alliance

  • Nat Pieper

    Nat Pieper

    Chief Commercial Officer

    American Airlines

  • Brian Kelly

    Brian Kelly

    Founder & CEO

    The Points Guy

  • Sarah Moore

    Sarah Moore

    Senior Vice President & Head of Travel

    Capital One

  • Roger Blackburn

    Roger Blackburn

    VP, Commercial & Loyalty

    oneworld alliance

  • Scott Long

    Scott Long

    Senior Vice President

    American Airlines AAdvantage

  • Kumud Joshi

    Kumud Joshi

    Associate Vice President – Loyalty Management

    The Indian Hotels Company Limited

  • Gilbert Ott

    Gilbert Ott

    Director, Loyalty

    oneworld alliance

  • Cara Whitehill

    Cara Whitehill

    Venture Partner

    Thayer Investment Partners

  • Xavier Tausky

    Xavier Tausky

    Vice President, Loyalty

    Qatar Airways

  • Brian Sumers

    Brian Sumers

    Editor

    The Airline Observer

  • Chris Singley

    Chris Singley

    VP, Communications, Marketing & Sustainability

    oneworld alliance

  • Pepe Palma

    Pepe Palma

    Head of Loyalty

    Iberia

  • Kate Sherwood

    Kate Sherwood

    Head of Loyalty & Partnerships

    Qantas

  • Henry Harteveldt

    Henry Harteveldt

    Atmosphere Research Group

  • Mark Troianovski

    Mark Troianovski

    Chief Business Officer

    Cardless

  • Parveen Chander Kumar

    Parveen Chander Kumar

    Executive Vice President – Commercial

    The Indian Hotels Company Limited

  • Mickey Beyer-Clausen

    Mickey Beyer-Clausen

    Co-Founder and CEO

    Timeshifter

  • Gary Leff

    Gary Leff

    Founder & CEO

    View From The Wing

  • Heather Dahl

    Heather Dahl

    CEO

    Indicio

  • Jordan Fogarty

    Jordan Fogarty

    CEO

    Frequent Fan

  • Layton Han

    Layton Han

    CEO

    Bonafide

  • Paul Tumpowsky

    Paul Tumpowsky

    CRO

    Fora

  • Laly Vandenberghe

    Laly Vandenberghe

    Director, Loyalty Strategy & Corporate Venturing

    Marriott Bonvoy

  • Tyler Moebius

    Tyler Moebius

    CEO

    SmartMedia Technologies

  • Jules Gansl

    Jules Gansl

    VP, Airport Affairs & Business Development

    CLEAR

  • Alex Hunter

    Alex Hunter

    Head of Global Currency

    IAG Loyalty

  • Max Morganroth

    Max Morganroth

    CEO

    Rove

Agenda

Join us for lunch and networking as we kick off the inaugural oneworld Loyalty Summit

Welcome - oneworld CEO Ole Orvér

The airline co-branded credit card has been the gold standard in loyalty and revenue – so what verticals or products bring new growth opportunities of this scale, and is there more room to grow?

Moderator

Brian Sumers - Editor, The Airline Observer

Panelists

Alex Hunter - Head of Global Currency, IAG Loyalty

Mark Troianovski - Chief Business Officer, Cardless

Gary Leff - Founder & CEO, View From The Wing

Personalization is a simple concept, but delivered at scale, in timely moments requires an art form of content, attractive partnerships and CRM orchestration.

Moderator

Gilbert Ott - Director of Loyalty, oneworld alliance

Panelists

Pepe Palma - Head of Loyalty, Iberia

Xavier Tausky - VP, Loyalty, Qatar Airways

Jules Gansl - VP, Airport Affairs & Business Development, CLEAR

Hear from Timeshifter Co-founder and CEO Mickey Beyer-Clausen. Timeshifter is the world's most downloaded jet lag app, developed with world-renowned sleep scientists, trusted by astronauts, athletes, and business travellers.

Technology holds the future for loyalty, but working with startups isn’t easy and getting it all right requires incredible orchestration of data, digital and joy

Moderator

Cara Whitehill - Venture Partner, Thayer Ventures

Panelists

Kate Sherwood - Head of Loyalty & Partnerships, Qantas

Heather Dahl - CEO, Indicio

Layton Han - CEO, Bonafide

Laly Vandenberghe - Director, Loyalty Strategy & Corporate Venturing, Marriott Bonvoy

Is Gen-Z really less loyal? Will technology change every guest interaction? A look from the next-gen of scale-ups

Moderator

Brian Kelly - Founder & CEO, The Points Guy

Panelists

Tyler Moebius - CEO, SmartMedia Technologies

Jordan Fogarty - CEO, Frequent Fan

Max Morganroth - CEO, Rove

Moderator

Henry Harteveldt - Atmosphere Research Group

Speaker

Nat Pieper - Chief Commercial Officer, American Airlines

Loyalty Before & After The Flight/What Does The Customer Really Want?

Moderator

Chris Singley - VP, Communications, Marketing and Sustainability, oneworld alliance

Speaker

Paul Tumpowsky - CRO, Fora

What does the premium customer of tomorrow want, and how are we lining up to deliver against those desires, both digitally and in-person?

Moderator

Aly Sider - Reporter, The Wall Street Journal

Panelists

Sarah Moore - Capital One, SVP, Head of Capital One Travel

Scott Long - SVP, Loyalty, American Airlines

Parveen Chander Kumar - EVP of Commercial, IHCL, Taj Hotels

Listen to live pitches from some of the most compelling scale-up innovators in technology, building the future of travel.

Join us for light bites, cocktails and mocktails.