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Skip the lines, find your way around the airport and relax in one of more than 650 airport lounges worldwide. Enter an airport or city to find more information about airport lounges, as well as security fast track and terminal maps.
COVID-19 Travel Advisory: Please note potential closures and changes to lounge opening hours, as well as limited service offering. Visit our COVID-19 Information Portal for more information.
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Lounge Access Policy
- To be eligible, you must be departing on a flight that is both marketed and operated by a oneworld member airline.
- Some lounges may get busy at peak times, and access to them may be restricted as a result.
- Eligible customers have access to lounges operated by a third party, contracted by the airline on which they are traveling. You can search all oneworld lounges using the 'Find an Airport Lounge' tool above.
- Arrivals lounges are excluded.
- Spa and Pre-Flight Dining facilities are excluded.
- British Airways' Concorde lounges are excluded.
- Lounge access policy for oneworld connect differs from the general oneworld lounge access policy. See here for details.
- Other exceptions may apply (see below).
Enjoy exclusive access to premium airport lounges around the world with oneworld Emerald or Sapphire frequent flyer tier status. Members of oneworld airline frequent flyer programmes with the equivalent of oneworld Emerald or Sapphire tier status can use lounges offered by oneworld airlines when departing on any flight marketed and operated by any oneworld member airline, regardless of cabin class being flown (exceptions are noted below).
- Emerald tier frequent flyers can use First Class, Business Class or frequent flyer lounges.
- Sapphire tier frequent flyers are welcome in Business Class* or frequent flyer lounges. (*does not include Qantas Domestic Business Lounges)
- Emerald and Sapphire members may invite one guest to join them in the lounge. The guest must also be travelling on a flight operated and marketed by a oneworld carrier.
- You must be prepared to show your boarding pass and frequent flyer membership card, with oneworld Emerald or Sapphire tier status, to access a lounge.
Indulge yourself before departure in a wider range of airport lounges when you fly First Class or Business Class with any oneworld member airline, though exclusions apply.
- Customers flying First or Business Class have access to the equivalent class of lounge regardless of their frequent flyer status. First Class passengers may use a Business Class or frequent flyer lounge if a First Class lounge is not available.
- First Class passengers may invite one guest to join them in the lounge. The guest must also be travelling on a flight operated and marketed by a oneworld airline.
- Connecting between oneworld marketed and operated flights:
- First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).
- Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
- You must be prepared to show your boarding pass or itinerary showing travel in First or Business class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight.
- Infants under 2 years will not be counted as a guest when travelling with an eligible adult customer
- Children travelling as a unaccompanied minor (aged between 2 and 11 years) who are eligible for lounge access, must be accompanied by an adult who will be counted as their guest
- Children travelling as a young passenger (YP aged between 12 and 17 years), who are eligible for lounge access do not require an accompanying adult (Note: Subject to local licensing laws; in Japan the ages are 12-19 years)
The Following Exceptions Apply:
American Airlines Airlines AAdvantage members, regardless of their tier status or class of travel, are not eligible for lounge access when travelling solely on North American flights within or between the U.S., Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean. For more information, visit American Airlines' website.
Lounge access is not applicable for SriLankan Airlines' FlySmiLes Platinum and Gold members travelling in Economy class out of Male (MLE), Gan (GAN), Trivandrum (TRV), Tiruchirappalli (TRZ), Chennai (MAA), Madurai (IXM), Bangalore (BLR), Cochin (COK), Coimbatore (CJB) and Hyderabad (HYD) to Colombo (CMB) and vice versa on SriLankan Airlines-operated flights. It will also apply to SriLankan Airlines FlySmiLes Platinum and Gold members booked on an international itinerary arriving on a flight of less than 5 hours duration and connecting via CMB to and from any of the above-mentioned short haul sectors. This exception does not apply to other member Emerald and Sapphire customers.
Qatar Airways' Al Safwa First and Al Mourjan Business lounges in Doha (DOH) and Qatar Airways' Premium Lounges in London (LHR) and Paris (CDG) are excluded.
Eligible customers travelling on a oneworld connect journey involving Fiji Airways and a oneworld sponsor, either British Airways, Cathay Pacific or Qantas, will have access to a select number of global lounges. The oneworld connect programme operates a separate lounge access policy from the oneworld agreement - refer to the oneworld connect section for further details.